Privacy Policy

01 Overview & Data Controller

This Privacy Policy explains how AKA UI ("we", "us", "our", or "the Agency"), operating via the official website https://akaui.online, collects, processes, stores, and protects personal data obtained from visitors, prospective clients, and active partners.

The entity responsible as the primary Data Controller for your information is:

By using our website, submitting an inquiry, or commissioning UX/UI design, web development, SEO, or digital marketing services, you acknowledge the terms outlined in this document.

02 Information We Collect

We only collect information that is strictly necessary to evaluate your project scope, provide bespoke digital services, execute commercial contracts, and optimize website performance. This includes:

• Voluntarily Submitted Information: Your full name, corporate email address, contact phone or WhatsApp number, business entity name, project briefs, budgetary estimates, and communications transmitted via our contact form or direct email.
• Technical & Browsing Data: Anonymized Internet Protocol (IP) address, browser version, operating system, language preferences, referring URLs, pages viewed, time spent per page, and basic interaction telemetry.
• Commercial & Transaction Data: Billing details, corporate invoicing tax IDs (such as GSTIN where applicable), and formal project deliverables records. We do not store sensitive credit card or net banking numbers on our servers.

03 How We Use Your Information

We utilize the data we collect exclusively for ethical, legitimate business activities, including:

• Drafting tailored UI/UX design proposals, technical scopes of work, and accurate cost estimates.
• Delivering web development, Figma design files, staging environment access, and digital marketing consulting.
• Communicating project sprint updates, milestone reviews, and customer support queries via email and WhatsApp.
• Generating commercial invoices and fulfilling statutory accounting obligations under Indian taxation laws.
• Analyzing aggregate traffic patterns to enhance website responsiveness, load speeds, and user navigation.

04 Legal Grounds for Processing

Under applicable data privacy statutes, including the Indian Digital Personal Data Protection Act (DPDPA) and international best practices (GDPR principles), we process information under the following legitimate grounds:

• Contractual Necessity: Processing required to prepare a proposal, execute an agreement, or deliver design and engineering services requested by you.
• Explicit Consent: Provided when you check an inquiry consent box, subscribe to updates, or reach out to us via WhatsApp or email.
• Legal Obligations: Compliance with statutory accounting, taxation, and regulatory reporting mandates.
• Legitimate Interests: Securing our digital infrastructure against fraudulent activity and cyber threats.

05 Data Sharing & Third-Party Processors

To deliver modern digital services, we partner with vetted, industry-leading infrastructure providers. These third parties access data strictly to perform their contracted functions under strict confidentiality:

• Cloud & Hosting Infrastructure: Reliable hosting platforms and Content Delivery Networks (CDNs) providing 99.9% uptime and SSL encryption.
• Communication Channels: WhatsApp Business API (Meta Platforms) and Google Workspace for direct email consultations.
• Analytics & Telemetry: Google Analytics 4 (GA4) configured with IP anonymization to evaluate aggregate traffic trends.
• Banking & Invoicing: Regulated banking institutions and payment gateways operating in compliance with Reserve Bank of India (RBI) standards.

06 Data Security & Storage

We enforce robust administrative, technical, and physical safeguards to protect client data from unauthorized access, loss, or disclosure:

• All network traffic across akaui.online is enforced via HTTPS utilizing 256-bit TLS/SSL encryption certificates.
• Project assets, Figma files, and code repositories are safeguarded by multi-factor authentication (MFA) and least-privilege access rules.
• Routine server audits and firewall protection prevent malicious intrusion and denial-of-service disruptions.

07 Cookies & Tracking Technologies

Our website utilizes standard HTTP cookies and similar session tokens to remember user preferences and measure aggregated site performance:

• Essential Cookies: Required for site navigation, security features, and form submission integrity.
• Performance & Analytics Cookies: Enable us to recognize and count visitors, observing how users navigate between service pages so we can refine our layout.

You can manage or disable cookie preferences at any time through your individual browser settings (e.g., Chrome, Firefox, Safari, Edge).

08 Your Data Protection Rights

Depending on your geographic location, you retain legal rights concerning your personal information, including:

• Right to Access: You may request a confirmation and copy of any personal data we hold about you.
• Right to Rectification: You may request the prompt correction of inaccurate or incomplete contact records.
• Right to Erasure ("Right to Be Forgotten"): You may request the deletion of your personal contact data when it is no longer required for active contract execution or statutory legal compliance.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without penalty.

To exercise any of these rights, email us at aakansharathi24@gmail.com. Requests are answered within 30 days.

09 Data Retention Policy

We retain client project communication and commercial contracts only for as long as necessary to fulfill the business purposes for which it was gathered, including satisfying legal, audit, accounting, and dispute resolution requirements under Indian law (typically 3 to 7 years for commercial tax invoices).

10 Contact & Grievance Redressal

If you have any questions, concerns, or requests regarding this Privacy Policy or our data management procedures, please contact our designated Grievance Officer: