Terms & Conditions

01 Acceptance of Terms & Engagement Overview

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you or the entity you represent ("Client", "you") and AKA UI ("Agency", "we", "us", "our"), having its principal place of operations at D/O: Praveen Kumar, Sunehra, Baghpat, Uttar Pradesh - 250101, India.

By accessing https://akaui.online, submitting a formal inquiry, approving a digital quotation, or issuing a purchase order for our UI/UX design, website development, SEO, or digital marketing services, you signify your full acceptance of these Terms.

02 Scope of Services & Statements of Work (SOW)

AKA UI delivers specialized digital creative, design, software engineering, and performance marketing services across 5 principal domains:

• UI/UX Design & Product Strategy: User journeys, wireframing, interactive Figma prototypes, user testing, and scalable component design systems.
• Bespoke Website Design: High-conversion landing pages, brand identity integration, responsive multi-breakpoint layouts, and creative web art direction.
• Full-Stack Website Development: Semantic frontend engineering (HTML5, CSS3, modern JavaScript, React/Next.js), dynamic backend CMS platforms, API integrations, and Core Web Vitals optimization.
• SEO Services: Comprehensive technical SEO audits, semantic keyword mapping, on-page optimization, Schema.org JSON-LD structured data, and organic search ranking growth.
• Digital Marketing & CRO: Performance PPC campaign management (Google Ads & Meta Ads), conversion funnel optimization, analytics telemetry setup, and landing page A/B testing.

Each formal engagement is governed by an agreed written Project Proposal, Statement of Work (SOW), or commercial invoice defining exact project deliverables, agreed timelines, and milestone schedules.

03 Client Obligations & Asset Delivery

To ensure high quality and adhere to delivery timelines, the Client agrees to:

• Provide necessary project inputs (brand assets, logos, high-resolution media, copywriting, API keys, hosting credentials) in a timely manner.
• Appoint a single designated project contact or decision-maker with the authority to approve milestones and provide consolidated feedback.
• Warrant that all materials, imagery, and text provided to AKA UI are either owned by the Client or licensed with full commercial usage rights, indemnifying AKA UI against any third-party copyright claims.

04 Proposals, Invoicing & Payment Milestones

Our standard pricing and commercial billing arrangements operate under milestone-based structures:

• Fixed-Price Projects (Design & Development): Typically billed in agreed stages (e.g., 50% upfront project deposit upon SOW signing, and 50% final balance upon design completion / prior to final production source code delivery).
• Monthly Retainers (SEO & Digital Marketing): Billed in advance at the start of each monthly billing cycle (e.g., 1st of every calendar month).
• Third-Party Costs: Domain registrations, web hosting fees, paid plugins, third-party API subscriptions, and direct ad spend (Google/Meta Ads) are billed directly to the Client or reimbursed at cost.
• Payment Methods: Electronic bank wire transfers (NEFT / RTGS / IMPS / UPI for Indian entities) or secure international wire transfers. Invoices are payable within 7 business days of issuance.

05 Intellectual Property Rights & Deliverables Transfer

We respect intellectual property integrity and practice transparent ownership handoffs:

• Client Ownership: Upon receipt of 100% full and final payment for the project, AKA UI transfers all rights, title, and intellectual property ownership of the final approved visual designs, custom graphics, and bespoke code created specifically for the Client.
• Pre-Existing Tools & Open-Source: Pre-existing frameworks, open-source libraries (e.g., React, Bootstrap, jQuery, WordPress), and proprietary developer boilerplates remain licensed under their respective open-source or MIT licenses.
• Portfolio Display Rights: Unless otherwise agreed via an executed mutual Non-Disclosure Agreement (NDA), AKA UI retains the professional right to showcase completed project designs, screenshots, and case studies within our agency portfolio and marketing materials.

06 Design Revisions, Scope Creep & Change Requests

We build structured revision rounds into all project plans to guarantee your satisfaction:

• Standard Revisions: UI/UX wireframes and visual design mockups include up to two (2) consolidated rounds of feedback and refinements during the active design phase.
• Scope Creep: Any functionality, pages, integrations, or design changes requested outside the scope agreed in the original SOW will be scoped separately and quoted under a written Change Order at our standard hourly or milestone rate before implementation.

07 Client Approval & Final Handoff

Upon delivery of project milestones (e.g., Figma design handoff or staging server review), the Client has ten (10) business days to inspect and submit feedback. If no written feedback or objections are provided within this window, the milestone is deemed accepted by mutual consent.

Final production deployment to client servers or transfer of GitHub repositories will occur immediately upon settlement of outstanding final milestone invoices.

08 Warranties, Disclaimers & Limitation of Liability

• Post-Launch Bug Warranty: AKA UI provides a 30-day complimentary bug-fix warranty on custom website code following final production launch to resolve any reproducible bugs directly related to the delivered scope.
• Search Ranking & Ad Results: While we utilize proven, white-hat SEO techniques and conversion architectures, organic search rankings and ad ROI depend on dynamic third-party algorithms (Google, Meta) and market competition; hence, specific numerical ranks or revenue levels cannot be legally guaranteed.
• Limitation of Liability: Under no circumstances will AKA UI be liable for indirect, incidental, punitive, or consequential damages (including loss of business, revenue, or data). Our maximum cumulative financial liability arising from any contract shall not exceed the total fees paid by the Client to AKA UI under that specific engagement.

09 Project Suspension & Termination Terms

Either party may terminate an active engagement under written notice with cause:

• If the Client elects to terminate a project without cause before completion, the Client remains liable for all work completed up to the termination notice date according to the milestone percentage or hourly rate, plus any non-refundable expenses incurred.
• Refunds are governed by our dedicated Refund Policy.

10 Confidentiality & Non-Disclosure

Both AKA UI and the Client agree to treat all non-public technical data, business models, financial details, customer data, and proprietary intellectual assets exchanged during the project as strictly confidential. This obligation remains in full force for three (3) years after project completion.

11 Governing Law & Legal Jurisdiction

These Terms and all commercial contracts entered into by AKA UI shall be governed by and construed in accordance with the substantive laws of the Republic of India. In the event of any irreconcilable dispute arising from or in connection with these Terms, the parties agree to submit to the exclusive jurisdiction of the competent courts in Baghpat / Uttar Pradesh, India.